Privacy Policy
Last updated: November 2025
Pixelvine — 7 Shirley Road, Mairehau, Christchurch 8013, NEw Zealand
Our Commitment to Your Privacy
At Pixelvine, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our website and services. We believe in transparency and want you to understand exactly what happens with any data you share with us.
Information We Collect
Information You Provide Directly
When you contact us or use our services, you may provide: your name and email address through contact forms, project details and requirements you share with us, communication records from our correspondence, and any other information you choose to share.
Information Collected Automatically
When you visit our website, we may automatically collect: technical data such as browser type, device information, and operating system; usage data including pages visited, time spent on site, and navigation paths; and IP address and approximate geographic location for analytics purposes.
Cookies and Tracking
We use cookies and similar technologies to improve your experience. You can manage your cookie preferences at any time. See our Cookie Policy for detailed information.
How We Use Your Information
We use the information we collect for the following purposes: to respond to your inquiries and provide the services you request; to communicate with you about projects, updates, and relevant information; to improve our website, services, and user experience; to analyze site usage and optimize our content and offerings; to comply with legal obligations and protect our rights; and to send occasional updates about our services, only with your consent.
We process your data based on legitimate business interests, contractual necessity, legal obligations, or your explicit consent, depending on the specific use case.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal information, including: secure data transmission using encryption protocols; restricted access to personal data on a need-to-know basis; regular security assessments and updates; and secure storage with appropriate backup procedures.
While we take reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
Data Sharing and Third Parties
We do not sell your personal information to third parties. We may share your data in limited circumstances: with service providers who assist our operations under strict confidentiality agreements; when required by law or to respond to legal processes; to protect our rights, property, or safety, or that of others; and with your explicit consent for specific purposes.
Any third-party service providers we work with are carefully selected and required to maintain appropriate security measures.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it. You may request deletion of your data at any time, subject to any legal obligations we may have to retain certain information.
Your Rights
Depending on your location, you may have certain rights regarding your personal data. These include: the right to access and receive a copy of your personal data; the right to correct inaccurate or incomplete information; the right to request deletion of your personal data; the right to restrict or object to certain processing; the right to data portability where applicable; and the right to withdraw consent at any time.
To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to your request within a reasonable timeframe.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); and contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.